As a company proudly headquartered in Canada with sales reps stationed across North America, we naturally get questions about cross-border deliveries and order fees. We understand the need for solid answers in times of uncertainty, so let’s clear things up.
The vast majority of DuroVac products, including industrial vacuum systems and accessories, are supported under the Canada-United States-Mexico Agreement (CUSMA) and qualify for tariff exemptions. That means you won’t pay additional fees due to tariffs.
Also known as USMCA, CUSMA is a free trade agreement between the US, Mexico, and Canada. The agreement modernizes and replaces NAFTA to cover a wide range of provisions, including duty-free preferential treatment for qualifying goods imported from Canada.
We’ve done our homework and work closely with brokers and customers to provide proper documentation, predictable costs, and cross-border confidence. With happy returning customers such as SASE Company, Fluid Engineering Inc., and American Vacuum, we maintain strong cross-border relationships with US-based companies.
“Following the Partner Connect 2026 event, it was clear that our brand promise of ‘delivering famously tough vacuums to make your whole team happy’ transcends borders, nationality, and politics,” says Anh-Tai Vuong, CEO, DuroVac. “Our people and our network do the hard work to find solutions for tough industrial environments.”
To deliver on that brand promise, we commit to plant safety, productivity, and ROI. That extends from the vacuums themselves to our team, who make it their mission to ensure the ordering experience is seamless for you — no matter where you are in North America.
We hope this gives our US customers some peace of mind as they search for solutions that keep their plants productive and safe, like our famously tough vacuums. Feel free to contact us if you have additional questions or concerns about cross-border purchases.
